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lunarserenade
Brand New Me


USA
74 Posts

Posted - 24/02/2009 :  06:11:12  Show Profile Send lunarserenade a Private Message  Reply with Quote
Hi...
I just wanted to bring this to your attention, in regards to this site..
Although I've been able to log in and post topics, responses, etc..., I have been receiving an error message when I try to click on various sections.
For example, if I click on "Community", or "Private Messages", I receive an error message stating: "You have to be logged in to do that"
I then log in again, then clicking on one of the above, and I receive the same message.
I'm not sure why??
It's disabling me from navigating the site in full.
Has anyone else had or reported this, or a similar problem??
Just wondering!!
I'll check back...
Many thanks!!
Holly

Holly G.

Janie
Administrator



United Kingdom
8289 Posts

Posted - 24/02/2009 :  08:23:55  Show Profile Send Janie a Private Message  Reply with Quote
Hi Holly

Once you've logged on there should be no reason why you can't get into any of the forums. I can suggest two things to you. The first is that you double check that your 'logging on' has actually registered i.e. by simply looking to the top right hand part of the screen it will state: 'You are logged on as lunarserenade' (sorry to state the obvious ).

The second point actually may be more appropriate to your problem - you note in your message that you clicked on for e.g. 'community'......this gives me a clue to what might have happened.

If you logged on to the Dusty Springfield Network (You must be logged in to see this link.) i.e. the actual forum.....well, that will open up in one window. If you then enter our tribute site via the forum (the very first item on the page i.e. You must be logged in to see this link.) you then open up a different window as you enter the tribute site. The tribute site gives you the opportunity to enter the 'Community' - if you click on that, yes, you will come back to the forum BUT in a different window and the system won't recognise you as being logged on.

I'm fairly sure this is the problem (it could be you did it the other way round but the same logic would apply) - perhaps the simplest way of dealing with it is to log on to the forum (You must be logged in to see this link.) and then, if you do go through to view the tribute site but still want to come back to the forum to post, pick up messages, I suggest you backpage to the forum, rather than enter it through the 'Community' heading on the tribute site.

I hope this makes some sense to you, as I think I've confused myself - only joking, I do know what I mean just not sure I've expressed it that well.

Janie x55
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lunarserenade
Brand New Me



USA
74 Posts

Posted - 25/02/2009 :  03:45:16  Show Profile Send lunarserenade a Private Message  Reply with Quote
Hi, Janie...

Thanks sooo much for your prompt response!!
Sorry to be such a PITA!!

I think that I may have confused the two!!

The only thing that I seem to having a problem with is when I click on "members" at the top...
I receive a message stating:
Sorry, there was a problem.
You must be logged in to do that.

The only thing that I could think of is that when I log in, it does not retain my log-in status...
Because, even after I log in, there is nothing at the top stating that I am logged in.
Infact, the boxes for log-in and password are showing up empty instead.
So, for some odd reason, I have to keep logging in...

Well, it's no big deal...
At least I am able to post...LOL
I just thought that it was odd that my log-in status isn't being retained once I log in, and I just wanted to run it by you to see if it is common, or a glitch of some sort!!

Thanks again for your detailed response, and your efforts in assisting me!!
Much appreciated, here!!

Holly

Holly G.
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lunarserenade
Brand New Me



USA
74 Posts

Posted - 26/02/2009 :  04:33:35  Show Profile Send lunarserenade a Private Message  Reply with Quote
Hi Janie,
Sorry to pester you again...
I think that I figured out what is happening, but I'm not sure as to why it's happening!!
It appears that when I log in, although I receive a message stating that I've successfully logged in, it does not seem to retain it.
Therefore, I am unable to send/receive personal messages, and I'm unable to view other member's profiles....
(if I try to do either of the above, I get a message stating that I must be logged in to do that).

I did try both of the previous suggestions that you had made, without any success!!

Anyway, I just wanted to let ya know, and give ya the update...

Many thanks!!
Holly

Holly G.
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Janie
Administrator



United Kingdom
8289 Posts

Posted - 27/02/2009 :  12:30:53  Show Profile Send Janie a Private Message  Reply with Quote
How strange is this, Holly? I have no idea if I'm honest why this should be happening - I haven't had reports of this happening to anyone else, so you must be a special case .

OK.......maybe we'll have to deal with this bit by bit. The first thing I would suggest you do is to log on but ensure that you allow the system to load the 'window'...........so, log on, 'see' the screen which says that you are logged on i.e. to state the obvious (apologies ) make sure it says at the top right hand side 'You are logged in as lunarserenade'.

Then click on 'Private Messages' - if you would, post on here to tell me if that worked or not. This suggestion is clearly not rocket science but I'm just wanting to understand at exactly what point your logging on is 'lost' by the system.

Janie x55
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lunarserenade
Brand New Me



USA
74 Posts

Posted - 04/03/2009 :  01:24:50  Show Profile Send lunarserenade a Private Message  Reply with Quote
Hi Janie,

I just realised something that I think may have been infact, the problem...

I noticed that (at least on my computer) the "save my password" box was checked by default.

When I would sign in without clearing the box, my log-in status would not be retained.

However, when I "unchecked" the "save my password" box and signed in, that appeared to remedy the problem!!

I'm not really sure as to why this would be the case, as it has never seemed to have an effect on any other site that I have used it!!(??)

Anyway, I just wanted to pass that idea along to you as a possibility of being the root of the problem!!

So, if by any chance someone else (especially a new memeber) should happen to experience the same thing, they might want to make sure that the "save my password" box is UNchecked.

Thanks again for your persistent efforts in sorting this whole thing out!!
Much appreciatiated!!

Holly X
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Janie
Administrator



United Kingdom
8289 Posts

Posted - 04/03/2009 :  08:27:03  Show Profile Send Janie a Private Message  Reply with Quote
quote:
Originally posted by lunarserenade

Hi Janie,

I just realised something that I think may have been infact, the problem...

I noticed that (at least on my computer) the "save my password" box was checked by default.

When I would sign in without clearing the box, my log-in status would not be retained.

However, when I "unchecked" the "save my password" box and signed in, that appeared to remedy the problem!!

I'm not really sure as to why this would be the case, as it has never seemed to have an effect on any other site that I have used it!!(??)

Anyway, I just wanted to pass that idea along to you as a possibility of being the root of the problem!!

So, if by any chance someone else (especially a new memeber) should happen to experience the same thing, they might want to make sure that the "save my password" box is UNchecked.

Thanks again for your persistent efforts in sorting this whole thing out!!
Much appreciatiated!!

Holly X



Thnaks Holly, a very useful observation indeed. So many odd little things happen that there seems to be no real explanation for - I guess its just a question of us learning to how to get around them .

Thank YOU for your persistence..

Janie x55
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lunarserenade
Brand New Me



USA
74 Posts

Posted - 05/03/2009 :  04:59:41  Show Profile Send lunarserenade a Private Message  Reply with Quote
Thanks, Janie!!
Holly X
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